Business processes are the bones of your business. They need to be clearly defined, well tested, and documented.
Do you have your processes written down?
Or why not?
Improvement or not?
Process improvement can help you streamline your workday and do things in an automated way, without, of course, being a robot!
Where could you do with an improved process?
Let’s dive in!
What is a business process?
A business process is a set of tasks that supports your business to achieve a goal.
It helps you to deliver a product or service in a manner that is consistent, cost-effective, and clear to follow through, even when personnel changes.
If you have a business process in place, you know exactly what to do in any given situation, because you have thought about it once, tested it, and can utilize your insights all over again.
We do need business processes to prevent costly mistakes, and also to save some time, and standardize tasks.
When we do things, most of the time we just do them, without thinking much of it. It's routine, and it's in our heads.
And then comes the time when you can't do the jobs in your business and you need to have someone else do them - and then - what?
How can you explain to someone else what you are doing and why you are doing it the way you do it?
That's when business processes come in handy. At the basics, they cover the main steps and tasks for a specific process, written down, and accessible to the staff members you chose.
Once written down, they usually become clearer and quite often you discover that a step or task is really obsolete or could be done differently.
𝑰𝒇 𝒚𝒐𝒖 𝒅𝒆𝒇𝒊𝒏𝒆 𝒂 𝒑𝒓𝒐𝒃𝒍𝒆𝒎 𝒄𝒐𝒓𝒓𝒆𝒄𝒕𝒍𝒚, 𝒚𝒐𝒖 𝒂𝒍𝒎𝒐𝒔𝒕 𝒉𝒂𝒗𝒆 𝒕𝒉𝒆 𝒔𝒐𝒍𝒖𝒕𝒊𝒐𝒏.
This has been attributed to Steve Jobs, and I love it.
When you start to describe a problem, you think about it, and possibly from different perspectives. You become more aware of your current situation, of your goals or desires.
And once you realise that a solution is NOT impossible, you have achieved so much already.
Talking it through with someone helps as well, as getting it out of your head, hearing your voice saying the words, makes it real.
Just don't stop there, discuss the solutions as well.
This will lift you up and make you determined to work on your solution!
I’m a Virtual & In-Person Assistant and I work with small business owners. I specialise in helping them with administrative tasks, like updating and proofreading their website and their business documents.